📄 Terms and Conditions

Please read our Terms and Conditions carefully. These guidelines help ensure a smooth, safe, and professional moving experience.

All items inside moving boxes must be packed securely to prevent damage.
Drawers and cabinet doors must be properly secured.
Fragile items must be clearly marked and properly protected.
All boxes must be closed. Cabinet doors must be locked and loose shelves removed, unless using our Full-Service option.
Valuables (jewelry, money, documents, etc.) must remain with the Client at all times.
Electronic devices must be packed in their original boxes. If not, our movers may refuse to move them.
Small items like chandeliers, lamps, or decorative pots must be packed in closed boxes before transport (except for Full-Service).

The Client must ensure sufficient parking for moving vans or lifts and is responsible for any parking fees.
The Client must be present during the entire move to oversee loading/unloading and ensure nothing is left behind.
Staircases must be cleared before the move begins.
Windows must fully open if using a furniture lift.
Heavy items (e.g. washing machines) require professional handling and adequate manpower. Movers may refuse to move items that are too heavy for the booked crew.

Requests for furniture disassembly or reassembly must be made in advance.
Assembly is done at the Client’s own risk.
Items of exceptional or high value must be declared in writing before the move.

Payment is due immediately after the move, by cash or PIN.
You will always receive a quote in advance, based on a minimum time estimate for your move.
If the move takes less time than quoted, the full quoted amount will still be charged.
If the move takes longer than estimated, additional time will be billed per hour.
Cancellations must be made at least 24 hours in advance via email at info@wemoveit.eu.
- Late cancellations are subject to a 100% cancellation fee of the booking amount.

We offer full insurance coverage for your belongings during the move.
Insurance is available at an additional cost and must be arranged in advance.
Please contact our office directly for more details:
📧 info@wemoveit.eu
📞 +31 642 833 594

The Contractor is not liable for lost or stolen goods.
We are not responsible for delays caused by traffic, parking issues, or other external factors.
In case of problems or complaints, please contact our head office directly at
📞 +31 642 833 594
and avoid discussing issues directly with movers.

By booking our services, you confirm that you have read and agreed to these terms.

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